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Compliance is the heart of SpotlightVendor. Every vendor in the network is verified — current insurance, W-9 on file, Workers’ Comp confirmed, service categories validated, admin-reviewed. That’s what makes the directory worth using and protects facilities from regulatory findings or insurance gaps. The platform supports a layered compliance model so you can match how strict each facility needs to be:
  • Platform level — every vendor uploads W-9, COI, Workers’ Comp once for the platform. This is the baseline.
  • Organization level — for vendors working with your org, your admins can require additional documents. Approved once at the org level, the vendor is recognized as approved across all your facilities.
  • Facility level — when a specific facility has additional requirements (state-specific, location-specific), facility managers can request facility-only documents on top of org-level approval.
A vendor approved at the org level doesn’t need to re-upload for each facility. That’s by design. A facility that needs more than what the org requires can layer in facility-specific requests.

Compliance levels explained

Platform vs Organization vs Facility level — which applies when.

What we accept

Specific documents required, formats accepted, and minimum coverage thresholds.

Upload documents

Where to upload from your portal, file size limits, and how to replace expired versions.

Expiration alerts

Automatic email and in-app alerts 30 days before any document expires.

Admin review process

What our admin team checks, how long review takes, and why some documents get rejected.

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Why compliance matters here

Questions about specific document requirements? hi@spotlightvendor.com

Compliance levels explained

How SpotlightVendor's three compliance levels (Platform, Organization, Facility) work together so vendors don't have to re-upload and facilities can layer in extra requirements when needed.

What documents we accept

Specific documents required, formats accepted, and minimum coverage thresholds.

Upload compliance documents

Where to upload from your portal, file size limits, and how to replace expired versions.

Expiration alerts

How automatic alerts work — 30 days before expiration, both email and in-app.

Admin review process

What our admin team checks, how long review takes, and why some documents get rejected.