Documentation Index
Fetch the complete documentation index at: https://help.spotlightvendor.com/llms.txt
Use this file to discover all available pages before exploring further.
Email is the fastest channel
hi@spotlightvendor.com We read every email. For most requests, expect a reply within one business day. For urgent issues affecting your facility’s day-to-day operations, put URGENT in the subject line — we triage those first.What to include
To help us help you faster:- Your account email so we can pull up your account
- Your facility or vendor company name
- Specific URLs if it’s a problem with a page (paste the link from your browser address bar)
- Screenshots of any error messages
- What you were trying to do when the issue happened
Common issues we can resolve same-day
- Reset password / locked out of account
- Vendor invitation didn’t arrive
- Compliance document review status questions
- Billing or invoice questions
- Adding a new facility to your organization
- Changing the primary contact on an account