> ## Documentation Index
> Fetch the complete documentation index at: https://help.spotlightvendor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account & Support

> Manage your SpotlightVendor account, reset your password, update your profile, and reach our support team.

<CardGroup cols={2}>
  <Card title="Reset your password" icon="key" href="/account/reset-password">
    Forgot it or want to change it. Step-by-step instructions.
  </Card>

  <Card title="Update your profile" icon="user-pen" href="/account/update-profile">
    Change your name, email, phone, or notification preferences.
  </Card>

  <Card title="Contact support" icon="life-buoy" href="/account/contact-support">
    Email, response times, and what to include for the fastest reply.
  </Card>
</CardGroup>

## We respond fast

We're a small team and read every email. For most requests, expect a reply within one business day. For urgent issues affecting your facility's day-to-day operations, mark the email **URGENT** in the subject line — we'll prioritize.

[hi@spotlightvendor.com](mailto:hi@spotlightvendor.com)